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Category: Borrower Experience

loanzify how to create an exceptional mortgage customer service experience
Borrower Experience

Create an Exceptional Customer Experience Through a Digital Loan Process

The mortgage customer experience (CX) refers to all the touchpoints and effort you put into making borrowers feel important as they interact with your business and move through the borrower …

loanzify journey to a touchless workflow
Borrower Experience

Digital Mortgage: The Journey To A Touchless Workflow

Sometimes the most remarkable things go unnoticed if they’re part of your day-to-day. For example, did you know that the number of eNotes registered with MERS rose from 17,000 in …

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